Every question — support, billing, refunds, press, partnerships, security, or data requests — reaches us at [email protected]. There is one inbox, a real person reads it, and we answer in English.
[email protected] — support, billing, refunds, account recovery, press, partnerships, and privacy or data-deletion requests. We aim to reply within one business day.
If your message is about a specific bot or workspace, include the Discord server ID and the bot name: it is the fastest way for us to look at the right logs.
Community and updates
The community page collects the places where FromFlow builders share setups and ask each other build questions, and the blog carries release notes and step-by-step guides for the features we ship.
Product announcements are also posted on X at https://x.com/_vKorostelev.
Postal address
Vladyslav Korostelov IK
Stacijas str. 111b
Daugavpils LV-5401
Latvia
Before you write
Billing, plan changes, and cancellations can be handled instantly from the billing portal in your dashboard — you do not need to email us to cancel or to switch plans.
For legal terms, data handling, and refund conditions, the Terms of Service, Privacy Policy, and Refund Policy are the authoritative documents and are linked from the footer of every page.